220-1001-220-1002 ISBN: 978-1-64459-042-3
Comprehensive Computer Technician (CompTIA A+ 1001/1002)
From hardware to security, this CompTIA A+ 1001/1002 course makes sure you don’t just fix problems…you prevent them.
What you will be able to do
- Hardware Installation & Troubleshooting: Assemble, upgrade, and repair PC components like motherboards, CPUs, RAM, and storage devices.
- Operating System Configuration & Management: Install, optimize, and troubleshoot Windows and non-Windows OS, including command-line tools and scripting.
- Network Setup & Security: Configure wired/wireless networks, implement security protocols, and manage SOHO router settings.
- Device & Data Security: Apply encryption, malware protection, and access controls to secure workstations and mobile devices.
- IT Operational Best Practices: Follow safety protocols, perform backups, and apply professional troubleshooting methodologies.
Intermediate Self-paced · 1 year access 4.6/5 (220 Reviews)
138 Hands-On LiveLabs
Practice real IT tasks in guided environments.
- Real environments
- Auto-graded
- No installation
01 / About
About This Course
Enroll in our CompTIA A+ 1001/1002 certification training that turns you into the tech expert companies trust.
In this course, dive into motherboards, CPUs, power supplies, and memory, then tackle networking, security, and troubleshooting like a pro. Learn how to install hardware, configure operating systems, secure devices, and even set up SOHO networks.
From basic PC builds to advanced virtualization, you’ll get hands-on with labs that mimic actual tech scenarios, so you can stop Googling fixes and start solving problems with confidence.
Target Career Roles
- Support Specialist
- Field Service Technician
- Desktop Support Analyst
- Help Desk Tier 2 Support
02 / Lessons & labs
See exactly what you will learn and practice
Lessons
27 Interactive Lessons · 93 topics01 Troubleshooting 4 topics +
- Module A: Troubleshooting theory
- Module B: Safety
- Module C: Professionalism
- Summary
02 Motherboards and CPUs 3 topics · 10 LiveLab +
- Module A: Motherboards
- Module B: CPUs
- Summary
10 LiveLab in this lesson — see the labs panel →
03 Computer power supplies 4 topics · 3 LiveLab +
- Module A: Power supply connectors
- Module B: Power supply installation
- Module C: Power supply troubleshooting
- Summary
3 LiveLab in this lesson — see the labs panel →
04 Memory 3 topics · 8 LiveLab +
- Module A: Read-only memory
- Module B: Random access memory
- Summary
8 LiveLab in this lesson — see the labs panel →
05 Computer expansion 4 topics · 6 LiveLab +
- Module A: Expansion interfaces
- Module B: Expansion card installation
- Module C: Connectors and cables
- Summary
6 LiveLab in this lesson — see the labs panel →
06 Physical storage 5 topics · 6 LiveLab +
- Module A: Disk drives
- Module B: RAID storage
- Module C: Optical drives
- Module D: Other storage methods
- Summary
6 LiveLab in this lesson — see the labs panel →
07 Input-output devices 4 topics · 3 LiveLab +
- Module A: Input devices
- Module B: Output devices
- Module C: Dual input-output devices
- Summary
3 LiveLab in this lesson — see the labs panel →
08 Display Devices 3 topics · 3 LiveLab +
- Module A: Display technologies
- Module B: Display management
- Summary
3 LiveLab in this lesson — see the labs panel →
09 Operating systems 5 topics · 20 LiveLab +
- Module A: Windows versions and features
- Module B: Non-Windows operating systems
- Module C: Operating system installation and upgrades
- Module D: Applications and scripting
- Summary
20 LiveLab in this lesson — see the labs panel →
10 Windows management 5 topics · 12 LiveLab +
- Module A: Operating system features and tools
- Module B: Control Panel utilities
- Module C: Command-line tools
- Module D: Troubleshooting
- Summary
12 LiveLab in this lesson — see the labs panel →
11 Network basics 4 topics · 7 LiveLab +
- Module A: Classifying networks
- Module B: Network devices
- Module C: Internet connections
- Summary
7 LiveLab in this lesson — see the labs panel →
12 Network cables and connectors 4 topics · 1 LiveLab +
- Module A: Twisted-pair connections
- Module B: Coaxial connections
- Module C: Optical media
- Summary
1 LiveLab in this lesson — see the labs panel →
13 Network protocols 4 topics · 6 LiveLab +
- Module A: TCP/IP settings
- Module B: Transport protocols
- Module C: Application protocols
- Summary
6 LiveLab in this lesson — see the labs panel →
14 Wireless networking 3 topics +
- Module A: Wireless technology
- Module B: Wi-Fi standards
- Summary
15 Windows networking 4 topics · 16 LiveLab +
- Module A: Network shares
- Module B: Network connections
- Module C: Connection troubleshooting
- Summary
16 LiveLab in this lesson — see the labs panel →
16 Virtualization and cloud computing 3 topics · 4 LiveLab +
- Module A: Virtualization
- Module B: Cloud computing
- Summary
4 LiveLab in this lesson — see the labs panel →
17 Mobile devices 4 topics · 6 LiveLab +
- Module A: Mobile device types
- Module B: Mobile device configuration
- Module C: Mobile device troubleshooting
- Summary
6 LiveLab in this lesson — see the labs panel →
18 Security principles 3 topics · 7 LiveLab +
- Module A: Threats and vulnerabilities
- Module B: Security controls
- Summary
7 LiveLab in this lesson — see the labs panel →
19 Security technologies 3 topics · 5 LiveLab +
- Module A: Operating system security
- Module B: Security hardware and software
- Summary
5 LiveLab in this lesson — see the labs panel →
20 Securing devices and data 4 topics · 7 LiveLab +
- Module A: Workstation security
- Module B: Mobile device security
- Module C: Security troubleshooting
- Summary
7 LiveLab in this lesson — see the labs panel →
21 SOHO network configuration 3 topics · 2 LiveLab +
- Module A: SOHO router features
- Module B: Network security
- Summary
2 LiveLab in this lesson — see the labs panel →
22 Printers and multi-function print devices 4 topics · 2 LiveLab +
- Module A: Printer technologies
- Module B: Printer installation and maintenance
- Module C: Printer troubleshooting
- Summary
2 LiveLab in this lesson — see the labs panel →
23 Custom computers 2 topics +
- Module A: Custom computer considerations
- Summary
24 Operational procedures 5 topics · 4 LiveLab +
- Module A: IT operations
- Module B: Environmental factors
- Module C: Incident response
- Module D: Backup and recovery
- Summary
4 LiveLab in this lesson — see the labs panel →
25 Appendix A 1 topics +
- Exam Objective
26 Appendix B 1 topics +
- 3D Objects
27 Appendix B 1 topics +
- 3D Objects
Hands-On Labs Our edge
138 LiveLabs- TESTING 1
- Installing Motherboard Components
- Installing a PCI Sound Card
- Identifying a PCI-Bus Slot
- Assembling Computer Components
- Installing an Optical Drive and a PCI Sound Card
- Installing a USB 3.0 PCI Express Card (2.0 x4)
- Providing Cooling and Ventilation to a Motherboard
- Identifying a CPU Socket
- Installing a processor
- Replacing the Power Supply
- Installing SMPS and Connecting it to the Motherboard
- Replacing the Battery of a Smartphone and Inserting a Memory Card
- Enabling a Device Driver
- Disabling a Device Driver
- Setting Up a Boot Device Priority
- Enabling Hardware Virtualization
- Accessing BIOS Setup in Windows 10
- Viewing the Processor Information
- Verifying RAM Usage
- Installing Memory Modules
- Supplying Power to a SATA Drive
- Installing Firewire Cards
- Installing Expansion Cards on a Motherboard
- Installing a NIC
- Connecting a USB Printer to a Computer
- Connecting the Hub with Different Devices Using USB Cables
- Creating a Swap Partition
- Connecting the Motherboard to the Internal Hard Drive
- Inserting a CD on a Laptop
- Copying Files to a Disc Using File Explorer
- Inserting a Pen Drive into the USB Port
- Removing a Pen Drive from a Computer
- Adding a Keyboard Layout
- Configuring Mouse Settings
- Connecting Speakers to a Computer
- Configuring a Power Plan
- Configuring the Screen Resolution Setting
- Changing the Resolution Setting
- Enabling BranchCache
- Implementing EFS File Sharing
- Displaying Windows Versions
- Adding an MMC snap-in
- Displaying Windows PowerShell snap-ins
- Creating a Restore Point
- Using Task View
- Using Windows Event Viewer
- Creating and Running a ps1 File
- Executing the Basic Commands through a ps1 File
- Creating Variables
- Creating a Loop in PowerShell
- Using Basic Linux Commands
- Listing Files in a Directory
- Verifying the Working Directory
- Working with Directories
- Performing a Text Search
- Converting a FAT32 Partition to NTFS
- Managing NTFS Permissions
- Disabling a Service
- Using MSConfig
- Using Task Manager to Start an Application
- Configuring Windows Defender Firewall
- Converting a Basic Disk to a Dynamic Disk
- Setting Automatic Windows Update
- Viewing the Status of a Disk
- Mounting a Drive to a Folder
- Editing a Drive Letter
- Configuring Computer Management Services
- Observing the Control Panel options in different views
- Uninstalling a Program
- Entering Commands at the Command-line
- Configuring VLANs
- Configuring a Router
- Configuring Port Security on an Access Port
- Examining an Intrusion Detection Policy
- Configuring SSH in a Router
- Connecting Systems to the Internet Through a Firewall Router
- Connecting a Router to the Laptop
- Connecting the Cable Modem to Access Internet
- Configuring an IPv4 address
- Configuring an IPv6 address
- Installing a DHCP Server
- Assigning Different Classes of IP Address
- Connecting a Workstation to the LAN and Configuring IPv4 Properties
- Scanning using Wireshark
- Joining Workgroups or Domains
- Changing Network Locations
- Managing Offline Files
- Sharing a Printer
- Sharing Folders
- Using the net Command
- Creating a Dial-up Connection
- Connecting to a Remote Computer using a Remote Desktop Connection
- Creating a Remote Access VPN Connection
- Configuring a Proxy Server
- Using the nbtstat command
- Using the netstat Command
- Using the nslookup Command
- Using the ping Command
- Tracing Route Using Tracert
- Resolving DNS Cache Records Issues
- Installing Ubuntu
- Installing Windows 10
- Using OneDrive
- Configuring OneDrive
- Removing an Account from Android
- Configuring an Email in Android
- Viewing the iOS Version of an iPhone
- Setting Up a VPN in Android
- Turning on Airplane Mode of an iPhone
- Installing Laptop Components
- Reviewing the Top 10 OWASP Attacks
- Conducting a DoS Attack using Smurf Attack
- Performing a MITM Attack
- Conducting IP Spoofing
- Identifying Virus Threats
- Using a Symmetric Encryption Algorithm
- Using an Asymmetric Encryption Algorithm
- Configuring an Audit Group Policy
- Configuring an Account Password Policy
- Stopping Permissions Inheritance
- Propagating Permissions
- Removing a Credential
- Configuring Screensavers
- Securing User Accounts
- Creating a New User
- Using BitLocker
- Disabling AutoPlay
- Locking an iPhone with a Password
- Using Windows Security
- Performing Network Address Translation (NAT)
- Configuring a Wireless Access Point (WAP)
- Inserting Ink Cartridges into a Printer
- Installing a Printer
- Setting Up a Surge Protected Computer System
- Using a UPS to Power the Computer Components and Ensure the Network Connectivity
- Backing up Files
- Restoring Files
03 / Exam details
Comprehensive Computer Technician (CompTIA A+ 1001/1002) Details
Gain the skills required to pass the CompTIA A+ 1001 and 1002 exams with the Comprehensive Computer Technician (CompTIA A+ 220-1001/1002) course and lab. The lab is versatile and delivers hands-on experience, replacing expensive physical labs. This CompTIA A+ training course covers the CompTIA A+ certification exam objectives and provides expertise to work with mobile devices, networking technology, hardware, installing and configuring operating systems, expanded security, software troubleshooting, and more.
- 220- 1001: 675
- 220-1002: 700
04 / Reviews
220 verified learner reviews
3M+ happy customers · 50+ countries
I probed several websites, search engine on the net to meet my information needs. But now I can get rid of all my worries with uCertify. Your CompTIA, A practice questions and st...udy notes provide a clear and easy means to understand information that helped me to get the edge and succeed at compTIA
I recently had the opportunity to study the Comprehensive Computer Technician (CompTIA A+ 220–1001/1002) course and performance labs provided by uCertify. To start, this course w...as one of the most in-depth courses I have ever taken. Right off the bat, you challenged with a Pre Assessment to gauge your current knowledge.
Overall review is good. Enjoyed the pre-test which took me an hour and then used 45 minutes to review. I tend to be a slow reader so others most likely can expect to complete faste...r. The results of the pre-test provided good explanations and links to modules for learning and for some provided links to additional reading on the internet. I found the explanations well suited for a beginner and for those who have been away from break/fix was a good refresher.
05 / FAQs
Questions before you start
When did CompTIA A+ 1001/1002 retire? +
The CompTIA A+ 220-1001 and 220-1002 (Core 1 & Core 2) exams retired on October 20, 2022.
Current versions (as of 2025) are 220-1201/1202, launched in March 2025.
What is CompTIA A+ 1001 and 1002?+
The CompTIA A+ 1001 (Core 1) and 1002 (Core 2) exams are the two-part certification that validates foundational IT skills for technical support and IT operational roles.
Core 1 (1001) covers:
- Hardware (motherboards, CPUs, RAM, storage)
- Networking (cabling, protocols, Wi-Fi)
- Mobile devices (smartphones, tablets)
- Hardware & network troubleshooting
Core 2 (1002) covers:
- Operating systems (Windows, Linux, macOS, ChromeOS)
- Security (threats, encryption, authentication)
- Software troubleshooting
- Operational procedures (safety, documentation, scripting)
Passing both exams earns you the CompTIA A+ certification, a globally recognized credential for entry-level IT jobs.
Is a CompTIA A+ certification worth IT?+
Yes, the CompTIA A+ certification is worth it if you want to:
- Start an IT career (help desk, tech support, field service)
- Prove hands-on skills (hardware, OS, security, networking)
- Meet job requirements (many employers require or prefer A+)
- Build a foundation for higher certs (Network+, Security+, CySA+)
- Increase earning potential (certified techs often earn more than non-certified peers)
It’s especially valuable for beginners since it doesn’t require prior experience and is trusted by employers like Dell, HP, and Intel.
What are the prerequisites for this exam?+
What is the exam registration fee?+
Where do I take the exam?+
What is the format of the exam?+
How many questions are asked in the exam?+
What is the duration of the exam?+
What is the passing score?+
- 220- 1001: 675
- 220-1002: 700
(on a scale of 100-900)
What is the exam's retake policy?+
In the event that you fail your first attempt at passing the A+ examination, CompTIA's retake policies are:
- CompTIA does not require a waiting period between the first and second attempt to pass such examination. However, if you need a third or subsequent attempt to pass the examination, you shall be required to wait for a period of at least 14 calendar days from the date of your last attempt before you can retake the exam.
- If a candidate has passed an exam, he/she cannot take it again without prior consent from CompTIA.
- A test result found to be in violation of the retake policy will not be processed, which will result in no credit awarded for the test taken. Repeat violators will be banned from participation in the CompTIA Certification Program.
- Candidates must pay the exam price each time they attempt the exam. CompTIA does not offer free re-tests or discounts on retakes.
What is the validity of the certification?+
Where can I find more information about this exam?+
06 / Free youtube resources
Free youtube resources
Become a Certified Technician
Gain a solid foundation in IT support, covering hardware, software, networking, and troubleshooting techniques.
- 1 year of full access
- 138 LiveLab included
- Certificate of completion
No credit card required